I know that I should probably write something about the
Olympics. I mean, they were in London, I saw a few events and they were in
general a bit of a big deal. But here’s the thing. I really don’t want to write
about them and it has been stopping me from writing anything else. So here is
the story, Rebecca and I went to some things. It was good and fun was had by
all. I want to however, talk about a different story. This particular story
starts in August. It was a cold, blustery day and there was an ominous feel.
Okay, that’s a lie. I have no idea what kind of day it was, but it’s my story
so you have to go with it.
So on this warm sunny day in August I have a meeting with
human resources. They are concerned. It’s come to their attention that my work
visa is going to expire in October, the 17th to be precise. The
biggest reason for concern was that they had just hired an American to work in
HR and they were still awaiting his visa many months after applying for it. The
concern was the expected wait time was told to them to be a minimum of 14
weeks. Thankful for their concern, I
reassured them that all would be okay. Not only was I applying for a spousal
visa, one of the easier ones to procure, but I had a big city lawyer working on
the case for me with personal attachment to ensuring my success. Additionally,
because Rebecca at the time was in France, it would make applying a lot more
difficult until she was back in the UK in September.
A few weeks later, I was asked if I could go to Sweden for
work during the middle of September. Shit, well, my passport was going to be
away for my visa so this is getting more complicated than I would like. Add to
the fact that I was hoping to go to Munich as well for some festival about Oktober
or something… but sure I’ll go. Time continues and I go to a wedding in
Vancouver, while there I use some super powers, and register for a visa
appointment using an internet connection in Montreal and all is going well. As
the middle of September approaches, another meeting with HR is set up. This
time, there is more concern, as well as a warning that without a visa soon they
are going to have to fire me. Personally, I think that this is a bit obvious,
but what do I know. On top of that, a pool starts to develop about if I will be
deported or not. Sometimes I really wonder what I have done to have so little
faith in me. Oh well, I’m not going to worry about it.
Finally, after much preparation, almost entirely done by my
wonderful wife, I have a binder full of the required documentation to get my
visa. This isn’t some small thing. This is a binder the size of a printer. I
mean, I was worried about dropping it as it may crush someone and deal grievous
bodily harm and if that happens I’m sure that wouldn’t look good on my visa
application. So we pack up and head to our 1 pm appointment. As we are leaving
I ask Rebecca if she has something to do while at the government office, but
she’s confident that since we have an appointment, she won’t need anything to
do. Rookie mistake! We arrive and she seems to be right. We walk in the door,
wait a minute and then get directed to an x-ray machine and metal detector to
be scanned for security. Then since we have an appointment, we go directly to
the first counter were we sign in and get our number for the day. Directly
after that we go to the next counter and pay the fee. Again, no waiting and I’m
thinking that Rebecca may have been right and the UK system may just be very
efficient. While, paying my number gets called to go to the desk to start my
actual application process. At this point Rebecca is looking very smug.
However, upon arrival at the first desk, things start to turn to what I had
expected. At this counter, we are faced with an elderly gentleman who has been
tasked with taking the details from our paper application and inputting them
into the computer. Sitting beside him is a since young lady who proceeds to
tell us that she is training the guy and please be patient. I little confused
about why you would bother training someone who was already very near
retirement age, I simply said ok and let them get on with it. They didn't ask
for anything other than the application that we filled out, so we sat and
watched the gentleman attempt to type in our details.
After what honestly, seems like decades. The guy finally
said something to us. Which I promptly didn't understand a word of, and had
repeated to me by the trainer. Simply put we were to go sit and wait to be
called to be photographed and fingerprinted. So we waited, a quick wait to be
fair, and I had my necessary identification taken from me. At this point, the guy said to sit in a
certain in a certain area and wait, assuring me that the wait shouldn't be
long. The time should be noted that this was at 1:30 pm. Me, having prepared for the worse, pulled out
my phone and the book I was reading on it and began to read. Time passes, I
chat a little with Rebecca, read a little and people watch a bit, it’s going
slow, but it’s going.
I must say, it becomes a little frustrating as you don’t
really have a clue what’s going on. The numbers are called at seemingly random
and then on top of this, unlike every other system I have ever seen, there is
no board showing what place in the queue you are. Instead you have two very
large TV displays that are just flicking through advertisements for types of
visas you can apply for. Seriously, you’re a little late. If I didn't know what
visa I was applying for before coming here, I don’t think that the ads would be
helpful now. So I'm starting to get annoyed. Rebecca on the other hand, she’s
not doing well. Around the 3:30 mark, Rebecca is seething. Hate is flowing from
her eyes. Seeing this, I ask what was bothering her.
“Counter 19.”
“What about counter 19?”
“The useless woman there has not had a single person at her
desk for three hours! How can she be that inefficient? And that guy at 15, he’s
doing mailed in applications. Why is he wasting an open spot to do those there? Couldn't he do those in the back and then someone else could be helping the
people here?”
At this point we decide we need to ask someone about the
wait and possibly what food may be available. I make my way to the customer service desk and
ask. The responses were just what I always wanted.
-Hmm, it does seem that there are still quite a few
applications in front of yours.
-Wait, you close at 5 and you haven’t even looked at any of
my information!
-Oh no, we won’t leave until all customers have been served.
Also, there is a café upstairs, but it only accepts cash.
-Ok, well is there an ATM in the building?
-Nope, sorry.
- Ok. Well can I leave the building and come back?
-Unfortunately if you leave you will be considered to be
withdrawing your application.
Wonderful, there are still many applications before mine and
while there is food available, I am unable to purchase any and I have to go
back and tell Rebecca this. Great… I go back to Rebecca and let her know the
situation and we continue to wait. And we wait, all the while noticing a bit of
a trend. People who had a lawyer with them seemed to somehow all end up being
seen and getting to go before those without. It may have been a coincidence or
just that we noticed those with lawyers, but it was still a bit unnerving. In
the end there is nothing that we could do about it but continue to wait.
Five o'clock rolls by and then someone starts doing sweeps
of the people still left. At this point they ask, “Have you handed your
documents to a case worker yet?” No, I haven’t even seen a case worker, my
rather large binder of documents is still untouched. This seemed to worry the
lady, but nevertheless, she continued her sweep. Six o'clock rolls around and
the sweep lady comes by again and asks the same question and much to my dismay,
I am forced to give the same answer. “So you haven’t seen anyone since having
your biometrics done?” a simple head nod and the sweeper doesn’t even continue
her sweep just goes straight back to the counters.
This leaves me with some mixed emotions. First, I'm rather
optimistic that I might finally start getting somewhere and second, I'm 95%
sure, they completely forgot about me. Focusing on the first thought, Rebecca
and I perk up and start waiting with vigour Oh how hope is a cruel mistress.
6:15 – no movement. That’s okay; they probably needed to finish what they were
doing before they could help me. 6:30 – Still no movement – Okay, well; there
are still a few others up here. I’m not the only one that needs to be finished.
6:45 – Movement, What the hell?!?! More people are coming in to the waiting
area. This has got to be a cruel joke. 6:50 – the sweeping lady return and
simply says, go upstairs to seat 64 one of our fast people will help you out.
7:00 – You’re all done sir, have a good day.
Wait what? I've been waiting for six hours for something
that took you less than ten minutes. Furthermore, of the library of documents
that your website said was required you looked at 3 of them. Now, a rational
person would take this as a sign of good fortune and thank their luck for being
finished at this point. What do Rebecca and I do? We sit there and ask over and
over if they were sure they had what they needed? After being told for a third
time that my visa would now be in the mail and delivered in a week we walked
left. Still flabbergasted, we left the building, found food, and then began our
trek home. Next time, I think I can safely say, I won’t be the only one with a
book.
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